Aloha VPN not working on windows 10

By Amr Sayed ago

In Progress

I have premium and still the VPN doesnt work on PC/Windows 10

Replies (3)

Aloha Support ●

Good day,

Thanks for your feedback. Please add log file so we can look into it: go to C:\Users\%USER_NAME%\AppData\Local\Temp\aloha_vpn.txt (change %USER_NAME% to local user name in windows). Thank you,

Regards,

Aloha Team

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Amr Sayed ●

please find attached

Files:

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Aloha Support ●

Thanks for the log! What is your country of residence please?

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Amr Sayed ●

Egypt

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Aloha Support ●

Please restart AlohaMobile VPN service: Open “service” windows app. Find “AlohaMobile VPN service” and click Restart. Afterwards try to connect again!

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Amr Sayed ●

I restarted the services but still not working.

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Aloha Support ●

Good day,

Upon updating the app, is the VPN service working fine now?

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