Upvote 2

Aloha install failed

In Progress Gareth 5 months ago

I am trying to reinstall Aloha on a HP 25L Windows 11 and install fails everytime

Replies (5)

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Good day,

Thanks for your feedback. What type of error do you see displayed upon installation?


Regards,

Aloha Team

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The error I am seeing is installation was failed. It's in the attached file that I've included showing the details as well.

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Apologies for delay, do you have Windows administrator rights to be able to install it? Please try again and if the same error happens - add a log from C:\Users\<USER NAME>\AppData\Local\Temp\aloha_installer.log

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I tried installing it again using administrator and it still failed

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Please delete Aloha with "Add/remove programs" app (you can save user data in this case) and install version 1.4.0.0 again. According to your logs new installer can't delete old one.

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also not able to start up, the download goes through and it installs on my computer but the browser wont launch

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Add a log from C:\Users\<USER NAME>\AppData\Local\Temp\aloha_installer.log

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