Cant pay with wallet

By brawl bro 42 days ago
In Progress

When I go to the browser and open my account, sometimes my money is displayed, but sometimes it says I have $0. If I want to buy something in a shop and scan the QR code, it either says I don't have any money account, or after I am sent to the next window the browser simply closes. Can you help me ?

Replies (5)

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Hi there,

Thanks for reaching out to us. What is your public wallet address?

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0x9423d3df793082c972bcb4d087bbf64af97cf457

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Hi,

We checked the basic networks and it seems you have no funds. Can you please run a screen recording of what exactly is going on? Or provide information about which network you are using for funds and on which website you are trying to make a purchase.

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I'm sorry for the mistake, actually this is my address bc1qmds5yz7dzn5jnram643f0742xc5kt8rleyzl2k

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here is a screenrecording about what happens when i try to pay (The language is German)

Files: biti.mp4
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Thanks for additional information, the team is working to resolve this, so please bear with us.

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