Aloha Keeps Crashing (Windows 10)

Under Consideration AtlasShares ● ago

I am an Aloha Premium subscriber.

I just installed Aloha on my laptop and found that it will not open on my user account. If I run it as an admin, it will run, but if I do not, I get the error below. My account is not a local admin and i'd like to not have to make it one just to run this browser.

C:\Users\xxxxx\AppData\Local\Aloha Mobile\Aloha\Application>[28228:28204:0820/175629.880:ERROR:qt_lib_wrapper.cc(77)] Loading qt6 lib: Failed. Lib path: aloha_qt6_ui.dll Error code: 126
[28228:28204:0820/175629.880:INFO:qt_lib_wrapper.cc(361)] QtLoadResult: qt6->fail
[28228:28204:0820/175629.917:WARNING:browser_management_service.cc(128)] EnterpriseLogoUrl fetch failed with error code -1 and MIME type
[28228:25292:0820/175630.566:ERROR:block_files.cc(443)] Failed to open C:\Users\xxxxx\AppData\Local\Aloha Mobile\Aloha\User Data\GrShaderCache\data_2

Replies (1)

Aloha Support ●

Good day,

Thanks for your feedback. What Aloha version do you currently have?

Regards,

Aloha Team

AtlasShares ●

Version 3.0.0.0

Aloha Support ●

Hi there,

Unfortunately, we can’t reproduce it at the moment, so please answer the following:
Is your user “xxxxx” not a windows administrator? Was Aloha installed by user “xxxxx”?
Does Aloha crash when launched by user “xxxxx”?If Aloha crashes, can you tell me the name of your computer, we will try to find your crashes (open “cmd”, type “hostname” and push Enter).