Is there a maximum video duration for video downloads?

In Progress Jack Miller ● ago

I’ve been successful in downloading videos until recently, I tried to download a 35 minute long video. It showed me “Download Error” notification and theres no difference everytime I press retry download. Found a similar problem with a 37 minutes long video. Then I tried to download a shorter video (8 minutes long) and it downloads as normal. So, is there a maximum video duration for downloads? I’ve been downloading videos up to 34 minute long and no issue until I’m trying to download that 35 minute one.

Replies (2)

Aloha Support ●

Good day,

Thanks for your feedback. Do you have enough storage on your device? If yes, please attach video link with such download error and we will look into it.

Regards,

Aloha Team

Jack Miller ●

Yes, I’m pretty sure I have enough storage. Here’s one of the video link:

https://pornzog.com/video/14426068/arms-up-tits-out-shae-summers-and-levi-cash/

Aloha Support ●

Thanks for the link, what Aloha version and OS version do you currently have?