Upvote 6

Vpn is not connecting to any server in my pc

In Progress Rana Hammad ● 22 months ago

Replies (13)

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i am using aloha on my android and iphone and working well in both mobiles but not connecting to any server on my desktop i am using windows 11

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Good day,

Thanks for your feedback. What is your country of residence? Also, do you use another network on your PC?


Regards,

Aloha Team

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I am living in Pakistan. No, i am using same network as using in my mobiles.

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What type of error is displayed when trying to connect to vpn on your pc?

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when i press vpn button it blinks and then suddenly stop and i try all servers but the problem remains same.

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this is the problem i can't upload video because of size issue so i am sharing screenshots

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connecting and then directly disconnecting

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Please add report:

On your PC open "C:\Users\%USER_NAME%\AppData\Local\Temp" (where %USER_NAME% - current user name) and send file "aloha_vpn.txt" to us. Thanks,

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this is the file

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Thank you!


Please restart VPN service:


1. Type in windows search bar “Services”

2. Find “Aloha Mobile service” in services list

3. Click right mouse button on service and select “Start” on context menu.


It should help!

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This error occurs!

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20 days ago and no reply

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Apologies for the delay!

So it seems that your system can't run our VPN servers. What Aloha version do you currently use?Please try to run C:\Users\<You user name>\AppData\Local\Aloha Mobile\Aloha\Application\<Your Aloha version>\aloha_service.exe.

Thank you,

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i am using 4.0.0.2

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i am doing it but it not works

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How to Fix Windows Service Startup Error 193: 0xc1:

Error 193: 0xc1 in Windows occurs when the system tries to start a service but finds that the file or path is not a valid executable (.exe). This issue is often caused by incorrect service configuration or an invalid file path.

Here are some steps to resolve the issue:1. Check the Service Executable Path


  • Open the Services window:Press Win + R, type services.msc, and hit Enter.Find the problematic service in the list.Right-click on it → Select “Properties”.Check the “Path to executable” field.
  • Ensure the file exists, has the correct extension (.exe), and is executable.

2. Check Files in C:\Windows\System32


  • Sometimes, this error is caused by a file with the same name as the service located in the C:\Windows\System32 directory or the current working directory but with an invalid extension (e.g., a text file).
  • Ensure there are no incorrectly named files in that directory.

3. Verify Dependencies


  • Make sure all services required by your service are running properly.
  • You can check dependencies in the service properties under the “Dependencies” tab.

4. Check Permissions


  • Ensure that the user account running the service has sufficient permissions to access the file.

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i am checking that all but the problem still remains

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Try to reinstall VPN service:


  1. Open "Add or remove programs" system app
  2. Find there Aloha and click "Modify" button
  3. Give permission to reinstall Aloha

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problem remains same

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Please add screenshot "About you PC" windows screen. Like this:

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This is my "About PC" page.

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If none of suggested methods work on your device, can only kindly suggest to wait for VPN improvements. The team is currently working on adding a new VPN protocol to the desktop versions of Aloha. Release will be available in the near future.


Kind regards, Aloha Team

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