Upvote 6

Vpn is not connecting to any server in my pc

In Progress Rana Hammad 2 months ago

Replies (13)

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i am using aloha on my android and iphone and working well in both mobiles but not connecting to any server on my desktop i am using windows 11

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Good day,

Thanks for your feedback. What is your country of residence? Also, do you use another network on your PC?


Regards,

Aloha Team

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I am living in Pakistan. No, i am using same network as using in my mobiles.

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What type of error is displayed when trying to connect to vpn on your pc?

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when i press vpn button it blinks and then suddenly stop and i try all servers but the problem remains same.

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this is the problem i can't upload video because of size issue so i am sharing screenshots

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connecting and then directly disconnecting

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Please add report:

On your PC open "C:\Users\%USER_NAME%\AppData\Local\Temp" (where %USER_NAME% - current user name) and send file "aloha_vpn.txt" to us. Thanks,

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this is the file

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Thank you!


Please restart VPN service:


1. Type in windows search bar “Services”

2. Find “Aloha Mobile service” in services list

3. Click right mouse button on service and select “Start” on context menu.


It should help!

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This error occurs!

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20 days ago and no reply

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Apologies for the delay!

So it seems that your system can't run our VPN servers. What Aloha version do you currently use?Please try to run C:\Users\<You user name>\AppData\Local\Aloha Mobile\Aloha\Application\<Your Aloha version>\aloha_service.exe.

Thank you,

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i am using 4.0.0.2

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i am doing it but it not works

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How to Fix Windows Service Startup Error 193: 0xc1:

Error 193: 0xc1 in Windows occurs when the system tries to start a service but finds that the file or path is not a valid executable (.exe). This issue is often caused by incorrect service configuration or an invalid file path.

Here are some steps to resolve the issue:1. Check the Service Executable Path


  • Open the Services window:Press Win + R, type services.msc, and hit Enter.Find the problematic service in the list.Right-click on it → Select “Properties”.Check the “Path to executable” field.
  • Ensure the file exists, has the correct extension (.exe), and is executable.

2. Check Files in C:\Windows\System32


  • Sometimes, this error is caused by a file with the same name as the service located in the C:\Windows\System32 directory or the current working directory but with an invalid extension (e.g., a text file).
  • Ensure there are no incorrectly named files in that directory.

3. Verify Dependencies


  • Make sure all services required by your service are running properly.
  • You can check dependencies in the service properties under the “Dependencies” tab.

4. Check Permissions


  • Ensure that the user account running the service has sufficient permissions to access the file.

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i am checking that all but the problem still remains

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Try to reinstall VPN service:


  1. Open "Add or remove programs" system app
  2. Find there Aloha and click "Modify" button
  3. Give permission to reinstall Aloha

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problem remains same

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Please add screenshot "About you PC" windows screen. Like this:

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This is my "About PC" page.

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I noticed you're using Windows latest version while Aloha Support and I aren't. It might be causing you an issue along with a service failing to start? I'm just guessing from a search of your error code. I posted what I did to fix my Aloha VPN issue on another thread but today there is an update. Only thing I see different on new one is IPv6 unchecked vs my intentionally checking that box before update and enable software compression. My other doesn't like the compression it seems but new one still working fine.

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If none of suggested methods work on your device, can only kindly suggest to wait for VPN improvements. The team is currently working on adding a new VPN protocol to the desktop versions of Aloha. Release will be available in the near future.


Kind regards, Aloha Team

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