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Aloha Browser Topic Idea

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I subscribed through android play store, but my mac show basic user

In Progress Li kang Teo ● ago

I was previously an android user, just shifted to apple ecosystem, my premium subscription works perfectly fine on my android phone, iphone and ipad.

But when i log in for my macbook, it kept showing basic user, do i need to subscribe separately again for my macos?

Replies (2)

Aloha Support ●

Hi there,

Do you successfully log in to Aloha Profile account on your Mac?

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Li kang Teo ●

yes, I was successfully log in to my Aloha Profile, but though it's in log in status, my bookmark and history are all empty, and my account showed as basic user

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Aloha Support ●

Please go to Aloha browser on your mac -> Go to Settings -> Additional settings -

Enter Aloha Profile settings - log in from there and tap Sync button.

Let me know if this makes any difference.

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Li kang Teo ●

I successfully sync all the bookmarks and history but my account still showing basic, I guess I know the problem, when I log into my aloha profile from website, it's showing basic user too, but when I log in through apps with my google account, back to premium, but not working with Macbook for unknown reason

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Aloha Support ●

Do you have only one Aloha Profile account? or you use several?

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