I subscribed through android play store, but my mac show basic user

In Progress Li kang Teo ● ago

I was previously an android user, just shifted to apple ecosystem, my premium subscription works perfectly fine on my android phone, iphone and ipad.

But when i log in for my macbook, it kept showing basic user, do i need to subscribe separately again for my macos?

Replies (2)

Aloha Support ●

Hi there,

Do you successfully log in to Aloha Profile account on your Mac?

Li kang Teo ●

yes, I was successfully log in to my Aloha Profile, but though it's in log in status, my bookmark and history are all empty, and my account showed as basic user

Aloha Support ●

Please go to Aloha browser on your mac -> Go to Settings -> Additional settings -

Enter Aloha Profile settings - log in from there and tap Sync button.

Let me know if this makes any difference.

Li kang Teo ●

I successfully sync all the bookmarks and history but my account still showing basic, I guess I know the problem, when I log into my aloha profile from website, it's showing basic user too, but when I log in through apps with my google account, back to premium, but not working with Macbook for unknown reason

Aloha Support ●

Do you have only one Aloha Profile account? or you use several?