Without WiFi

Under Consideration ahmed_7476ttr ● ago

Hi I am unable to go on any website without WiFi keeps saying no internet

I am very disappointed as I have been a premium user for years and I am paying for a service which is very poor

The issues that I raise do not get solved

For months now i have had an issue of extra storage used by the app and have been sending reports but no permanent solution even after updates

Now I am unable to open any website on the browser without WiFi

What are we paying premium for exactly and why are issues not solved ?

Replies (5)

Aloha Support ●

Good day,

Thanks for your feedback. Please answer the following

- attach screenshot/screen recording of the error

- state the version of Aloha and the version of Android/iOS

- country of your residence

- do you operate VPN settings in the Aloha app or your device?

Thank you,

ahmed_7476ttr ●

I’m from the uk

And no i have not used any vpn

Thanks

Files:

ahmed_7476ttr ●

I have version 7 of the app on ios

Aloha Support ●

Please answer all the questions.

ahmed_7476ttr ●

Read carefully all your questions have been answered

Aloha Support ●

The fact that WiFi works but mobile data doesn't (despite having 5G connectivity with good signal (98)) points to either permissions issues or some configuration in the app that's preventing mobile data usage.
1. Check iOS Settings:
Make sure Aloha Browser is enabled for mobile data
2. Clear Aloha Cache
3. Check VPN Settings:
- Although user mentioned not using VPN, Aloha has built-in VPN features
- Go to Aloha Settings > VPN > make sure the VPN is either properly connected or completely disabledAloha Browser's mobile data permissions might be disabled in iOS settings
The browser's built-in VPN might be conflicting with the mobile network
App cache corruption affecting network connectivity
Aloha might be trying to use its VPN feature automatically but failing to connect.