Aloha App won't Open

Completed Taylor Jay ● ago

My Aloha app has not been able to open for a couple of weeks now. I can't even get into my downloads folder, yet alone use the browser. When I click on the app, the opening screen shows up but never loads, and eventually automatically closes the app after about 10 seconds.

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Replies (5)

Aloha Support ●

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Apps - tap Aloha in the list

3. Toggle Debug mode on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

Taylor Jay ●

I have just submitted that. Thank you.

Aloha Support ●

Thanks we have looked into the report.

Please update Aloha app manually to 7.2.1 version in the Appstore and try to launch app 1 more time. Let me know how it goes!

Taylor Jay ●

Same thing happened. I also resent the debug mode report.

Taylor Jay ●

This was marked as "completed" but it's not. I still have the same issue and have not had anyone tell me what to do to fix it. The biggest issue is that I have videos saved in the app that I cannot access anymore.