Renewed subscription; desktop version says basic app says premium
This is my 3rd annual renew of the Aloha browser. It renewed on 2/12/26. My app works fine and shows premium. My PC desktop browser shows "Basic". Same account, same login credentials. I have deleted and reinstalled the Windows Desktop x64 App. I have logged in and out. PC Still shows "Basic" and prompts for an upgrade when trying to use any premium features. App is fine. This has not happened in any previous renewal.
Good day,
Thanks for your feedback. Please make sure you log in correctly: https://community.alohabrowser.com/knowledge-base/article/how-to-log-in-to-already-existing-aloha-profile-account
and that sync is enabled in the settings:
https://community.alohabrowser.com/knowledge-base/article/how-to-enable-aloha-profile-sync
Regards,
Aloha Team
Good day,
Thanks for your feedback. Please make sure you log in correctly: https://community.alohabrowser.com/knowledge-base/article/how-to-log-in-to-already-existing-aloha-profile-account
and that sync is enabled in the settings:
https://community.alohabrowser.com/knowledge-base/article/how-to-enable-aloha-profile-sync
Regards,
Aloha Team
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