My premium subscription isn't loading on my web computer web browser

Completed Cody R Wideman ● ago

I installed the latest windows 11 update and now it's showing my account as basic even though I have a subscription through google play on my mobile device and on there it says I'm still premium.

Replies (2)

Aloha Support ●

Good day,

Thanks for your feedback. Are you logged in to Aloha Profile account on Aloha browser PC?

Kind Regards,

Aloha Team

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Cody R Wideman ●

Good day. I am logged in on my PC and mobile device through Google my premium/VPN was working as intended before the latest PC update, I even tried logging out and back in but it still says it's a basic account even though my premium is working properly on my mobile device.

Aloha Support ●

Got it, may I see a screenshot of your Aloha Profile page when you log in on your pc browser?

Cody R Wideman ●

Apologies I forgot to send the screenshot however I just checked it and it seems to have fixed itself It's now showing I have premium.

Aloha Support ●

Great, thanks for letting me know! 👌

greg minter ●

Hello..im having same exact problem with laptop login..also seeing a warning message.."a critical bug has been discovered in version 1.5.0.0. Please update Aloha Browser for Windows to the newest version.." ..when I download it..it says that aloha says dangerous file(paraphrase but correct word)

Aloha Support ●

Please send us an email at support@alohabrowser.com. Thanks!