Installation has failed
i cant install it... i removed the program completely and even stopped aloha mobile services... even after that it could'nt install...
here is what it says in C:/users/len/local/Appdata/temp
[0721/210009.061:ERROR:chrome\installer\setup\install_worker.cc:148] Failed creating a firewall rules. Continuing with install.
[0721/210009.069:ERROR:chrome\installer\setup\downgrade_cleanup.cc:90] Failed to launch child process ""C:\Users\LENOVO\AppData\Local\Aloha Mobile\Aloha\Application\4.0.0.3\Installer\setup.exe" --cleanup-for-downgrade-version=4.20.0.0 --cleanup-for-downgrade-operation=cleanup": The system cannot find the file specified. (0x2)
[0721/210009.069:ERROR:chrome\installer\util\work_item_list.cc:46] item execution failed
[0721/210009.069:ERROR:chrome\installer\util\work_item_list.cc:55] Failed execution of work item list RegularUpdateWorkItemList
[0721/210009.070:ERROR:chrome\installer\util\work_item_list.cc:46] item execution failed RegularUpdateWorkItemList
[0721/210009.070:ERROR:chrome\installer\util\work_item_list.cc:55] Failed execution of work item list
[0721/210009.070:ERROR:chrome\installer\setup\install.cc:207] Install failed, rolling back... result: INSTALL_FAILED
[0721/210009.070:ERROR:chrome\installer\setup\downgrade_cleanup.cc:117] Failed to launch child process ""C:\Users\LENOVO\AppData\Local\Aloha Mobile\Aloha\Application\4.0.0.3\Installer\setup.exe" --cleanup-for-downgrade-version=4.20.0.0 --cleanup-for-downgrade-operation=revert": The system cannot find the file specified. (0x2)
[0721/210009.086:ERROR:chrome\installer\setup\install.cc:209] Rollback complete.
[0721/210011.532:ERROR:base\metrics\persistent_histogram_storage.cc:135] Could not write "SetupMetrics" persistent histograms to file as the storage directory does not exist.
[0721/210915.239:ERROR:base\metrics\persistent_histogram_storage.cc:135] Could not write "SetupMetrics" persistent histograms to file as the storage directory does not exist.
[0721/210920.281:ERROR:base\metrics\persistent_histogram_storage.cc:135] Could not write "SetupMetrics" persistent histograms to file as the storage directory does not exist.
[0721/210922.432:ERROR:base\metrics\persistent_histogram_storage.cc:135] Could not write "SetupMetrics" persistent histograms to file as the storage directory does not exist.
Good day,
Thanks for your feedback.
The installation log indicates a version mismatch (downgrade conflict). It looks like you're trying to install an older version (4.0.0.3), but Windows still has registry entries from a newer version (4.20.0.0). Because the installer can't find the uninstaller for version 4.20.0.0, it stops the installation to avoid an unsafe downgrade.
Please follow these steps:
orHKEY_LOCAL_MACHINE\SOFTWARE\Aloha MobileDelete the Aloha Mobile folder/key if it exists.
https://alohabrowser.com/download.htmlRun the downloaded installer and complete the installation.
Removing the leftover registry entries and application files will prevent the installer from detecting the stale newer version and triggering the failed downgrade process.
Kind Regards,
Aloha Team
Join Aloha
Good day,
Thanks for your feedback.
The installation log indicates a version mismatch (downgrade conflict). It looks like you're trying to install an older version (4.0.0.3), but Windows still has registry entries from a newer version (4.20.0.0). Because the installer can't find the uninstaller for version 4.20.0.0, it stops the installation to avoid an unsafe downgrade.
Please follow these steps:
orHKEY_LOCAL_MACHINE\SOFTWARE\Aloha MobileDelete the Aloha Mobile folder/key if it exists.
https://alohabrowser.com/download.htmlRun the downloaded installer and complete the installation.
Removing the leftover registry entries and application files will prevent the installer from detecting the stale newer version and triggering the failed downgrade process.
Kind Regards,
Aloha Team
Join Aloha
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