Paused Download

Completed John K ● ago

My question: If Aloha attempts to resume a background download but the Wi-Fi network blocks or rejects the connection to the download server, will Aloha automatically change the download status to “Paused”?

Specifically, does Aloha distinguish between having no internet connection (waiting/retrying) and having an internet connection where the destination server is blocked or unreachable?

Replies (3)

Aloha Support ●

Hi,

Thanks for posting!

Yes. When there’s no internet connection, the download status changes to “Waiting for connection.”

If the remote server is down or unreachable, the download status changes to “Failed”, since the download wasn't paused by the user.

Depending on the server's response, we'll either offer the option to retry or ask you to return to the website and start the download again.

Kind Regards,

Aloha Team

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John K ●

Ok. I was downloading a file via cellular. I have premium. I went inside my building, my phone shifted to the captive wifi login, then about 40 minutes later, I logged into the WiFi network.

The file showed “paused” when I later checked the app outside on a cellular signal. I want to understand if the pause likely happened during the captive process or if the file IP was blocked by my works WiFi.

Can a captive portal cause a background download to enter Paused automatically?

Can a firewall blocking the destination server produce Paused instead of Failed?

Thanks!

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Aloha Support ●

Most likely the captive portal: until you logged in, the Wi-Fi had no working internet, so the download waited for a connection. During those ~40 minutes in the background Android stopped the app’s background work, and the download was saved as “Paused”. A firewall blocking the server would have shown “Failed”, not “Paused”, so just tap “Resume” while you have a working connection.

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John K ●

Thank you! This is great service.

Last question. Does the same explanation apply to Aloha Premium on iPhone? Specifically, would a firewall-blocked download normally show 'Failed' rather than 'Paused' on iOS as well?

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