Download errors

Completed Carl Spackler ● ago

Getting a download error with multiple platforms, including DropBox. Working on an iPad, and at least the DropBox files can be downloaded with Safari, but I'd rather be using Aloha.

Replies (2)

Aloha Support ●

Hello,

Thanks for reporting.

Please prep any test file on dropbox and share it with us, so we can run a few tests.

Thank you!

Carl Spackler ●

Here's one. https://www.dropbox.com/s/kmbibb9cogk7z79/Charitable%20Trusts.mp4?dl=0

Aloha Support ●

Hi there, thanks for the link!

So it worked fine for us, it downloads and plays without issues.

Can you please tell me what Aloha/iOS versions do you have? and please take a screen recording so we can see exact steps that leads to download issue with the dropbox. Thanks a lot.

Carl Spackler ●

Browser version 3.2.0. The video file was too big to upload, so I did screenshots instead.

Files:

Aloha Support ●

Thanks for the screenshots. We have traced the bug and it will be fixed in the future release.

Kind regards,

Aloha Team

Pavithra Lakshmi ●

When i click the download button, it shows error retrieving data... How can i downloaded now?

Aloha Support ●

You can send video links with download error to support@alohabrowser.com

Anil Prasad ●

I love aloha aloha. Because private video of Anilprasad