file size limit when moving files from private folder to public folder

By ken 59 days ago
Completed

Hi Team,

I tried to transfer files from private folder to public folder.

I noticed the files larger that 2.15GB, the file moved over to public folder doesn't go beyond 2.15GB.

This seems to be a limitation, are we expecting and expansion to this limit?

Replies (8)

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Hi there,

Thanks for your message! What Aloha and OS versions do you currently have?

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Hi.

My aloha verson is 3.7.2

andriod i'm using huawei version 10 EMUI version 10.0.0

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HI,

How much empty space do you have in your device?It needs about X2 memory to be able to move files between private folder and public.

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Hi I have at least 75gb of space, the file sizes are 2.4gb to 3.5gb.

they all get cut at 2.15gb.

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Hi there,

Are you still experiencing this issue with the latest Aloha version?

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yes i still have this issue.

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Update:

We have traced the bug and this issue has been forwarded to developers for fixes, so please stay tuned!

Kind regards,

Aloha Team

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that's great, thank you so much for looking into it

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