vpn not connecting

By soup 58 days ago
In Progress

Hey, so my aloha vpn isn´t connecting on my pc basically it has connecting animation but it will not connect i´m using Windows 10 ethernet and bitdefender antivirus but it was working before but i think it happened after i started using ethernet vpn log linked with topic i tried reinstalling but didnt help version 5.5

Replies (4)

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Good day,

Thanks for reporting!

We ran the test with ethernet and it seems to work good. In this case, please add the screen from aloha://version page, switch off bitdefender antivirus and try to connect again. Let me know how it goes. Thanks,

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Still didnt connect even after i turned off bitdefender but it connects on my iPad so it seems like a pc issue

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Thanks for additional information, please wait for the next available update, it should resolve the issue. We will wait for your feedback then. Thank you!

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