I can't connect VPN service in PC

By Yasin Yildiz 10 days ago
In Progress

I can't open aloha vpn on the computer for 2 days, there is a constant connection error. After the "connecting..." text in the internet connection section, it goes back to its original state without connecting.

Replies (1)

photo
2

Thanks for reporting!

We will need a log file please: On your PC open "C:\Users\%USER_NAME%\AppData\Local\Temp" (where %USER_NAME% - current user name) and send file "aloha_vpn.txt" to us.

Thanks,

photo
1

Of course.

photo
2

Hi again,

Please do the following:

  1. Reboot PC 2. Try to connect again 3. If it does not connect - please send your IP address to us.

Also, please check your Windows Defender Firewall settings (it might block VPN service).

photo
1

I rebooted my pc maybe 10 times or more, but its not working. How can I send my IP address private in here. Because I don't wanna publicly publish my IP Address.

photo
Leave a Comment
 
Attach a file