Impossible to select a server in the premium section

By Anton Malyguin 23 days ago
Completed

Good day!

And also there is something else that I do not understand ...

When I right-click on the icon, I see several servers to choose from in the premium section.

But I can't choose it )

I have an active premium account. But when I click on any server from the list, it just opens a new tab with my profile. It says: Subscription Premium.

But the server turns on itself and is always the same: the fastest in the FREE section. it happens when I left click on the VPN icon.

The speed of this server is very good!

But it's just not clear what's going on with the premium list.

Replies (2)

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Hi there,

Thanks for your feedback. Please do the following to restore Premium subscription:

- Go to Aloha Settings

- Enter Premium page

- Scroll all the way down and tap 'Restore Purchase' button.

Your subscription should activate right away!

Take care,

Aloha Team

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Hi!

I entered aloha://settings/ but couldn't find anything concerning premium account or 'Restore Purchase' button there.

And I didn't find it on https://alohaprofile.com/profile_settings.html page...

See attached screenshot please...

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It looks like the device is not synced, windows is not connected to any devices.

Please sync again in windows by button "!" on top and right:

Please see example attached.

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Today, when I started Aloha browser, there is no "!" on the right top. Seems like sync is ok. But when I click on the Current user Icon on the right-top of browser, It says "Basic account: upgrade". And when I click on "upgrade", it just opens a new tab (https://alohaprofile.com/premium.html) with error "404 Not found"

I attached screenshots, see please.


Is this page is a premium settings page?

I haven't found the 'Restore Purchase' button yet in the other settings.

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