App crashes when I try to open a file with a lot of pictures in it

By Jk5166 2 months ago
In Progress

I have a file with 50+ pics in it and when i open it it crashes

Comments (5)

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Hi there,

Thanks for your feedback. We will need a bit more detail to be able to assist you, so please answer the following:

- what Aloha version do you currently have?

- what OS version do you have on your device?

Thanks in advance!

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Hello there, I'm using v2.17.3, i have an iPhone 11 running on iOS 13.3 

Sent from my iPhone

On Feb 5, 2020, at 1:50 PM, Aloha Browser <support@alohabrowser.com> wrote:



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Do you try to open this file in Aloha downloads section or in the web?

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The file was in the download section 

Sent from my iPhone

On Feb 6, 2020, at 12:15 PM, Aloha Browser <support@alohabrowser.com> wrote:



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Please send us a report:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.