Can't play videos from Google Drive. Error message.

By Iggy 21 months ago
Completed

When I try to open a video from Google Drive I get the error message: "There's a problem loading this video. Tap to retry."

I tap retry and get the same message.

Comments (2)

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1

Hi there,

What file format are you trying to open?

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2

If it is the audio format issue, here you could try to convert the files to other video formats to see whether it can work. And to do that, you could try the tool DRmare Media Converter for Mac. Hope it will fix the issue for you.