I can’t open my aloha APP

In Progress 江哲熙 ● ago

Replies (3)

Aloha Support ●

Hello,

Thanks for the message. Does Aloha app crash when you launch it?

Srëng Skÿ ●

i can’t open it too

Aloha Support ●

I understand. What Aloha and OS versions do you have?

Dan Moldenhauer ●

After new update mid June 2019.. there is a new start page when I open app and it says welcome to Aloha Browser and nothing else happens. No passcode page or finger if page opens up. I cannot access my app at all now. Please help me. I have Apple IOS . Thank you

Aloha Support ●

Hi there,

Thanks for reaching out to us.

Please do the following to reset aloha settings:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Reset Settings and confirm with 'yes'

Let us know if it works!