I can’t open my aloha APP

By 江哲熙 11 months ago
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Comments (5)

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Hello,

Thanks for the message. Does Aloha app crash when you launch it?

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i can’t open it too

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I understand. What Aloha and OS versions do you have?

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After new update mid June 2019.. there is a new start page when I open app and it says welcome to Aloha Browser and nothing else happens. No passcode page or finger if page opens up. I cannot access my app at all now. Please help me. I have Apple IOS . Thank you

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Hi there,


Thanks for reaching out to us.

Please do the following to reset aloha settings:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Reset Settings and confirm with 'yes'

Let us know if it works!

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