Upvote 4

I can’t open my aloha APP

In Progress 江哲熙 6 years ago

Replies (3)

photo
1

Hello,

Thanks for the message. Does Aloha app crash when you launch it?

photo
1

i can’t open it too

photo
1

I understand. What Aloha and OS versions do you have?

photo
1

After new update mid June 2019.. there is a new start page when I open app and it says welcome to Aloha Browser and nothing else happens. No passcode page or finger if page opens up. I cannot access my app at all now. Please help me. I have Apple IOS . Thank you

photo
1

Hi there,


Thanks for reaching out to us.

Please do the following to reset aloha settings:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Reset Settings and confirm with 'yes'

Let us know if it works!

photo
Leave a Comment
 
Attach a file