My file was deleted

By ABDULLATIF 3 years ago
Completed

I have downloaded many videos at one file name videos ((20GB)). Suddenly the file gone without doing anything from my side. When I cheaked the Iphone memory the 20GB still take space but I can not find way to reach that file .

Replies (3)

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Hi there,

Thank you for contacting Aloha support.

Please do the following to recover downloads:

1. Go to iPhone Settings

2. Scroll down to find Aloha and tap it

3. Enable Debug switch

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Restore Downloads and confirm with 'Yes'

Kind regards,

Aloha Team

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Where is reset in the top left corner

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You have to enable debug mode first in the device settings, please follow instructions step by step.

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Great 

I’m very thankful for you helping 

Sent from my iPhone

On 12 Mar 2018, at 11:20 AM, Aloha Browser <support@alohabrowser.com> wrote:

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You are welcome!

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