Processing error

By Reynaldo 4 years ago
Completed

Downloading a video, then it went red "processing error" and reloaded the site, but now the folder I had all my videos in is gone and the info button still says I have several movies still (xx free space) and (xx downloaded)- as in shows the amount of space I have used is the same... but there is no folder anymore. Help.

Replies (6)

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Hi there,

Thank you for contacting Aloha support.

Please do the following to recover downloads:

1. Go to iPhone Settings

2. Scroll down to find Aloha and tap it

3. Enable Debug switch

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Restore Downloads and confirm with 'Yes'

Kind regards,

Aloha Team

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Hi Aloha Team,


After i downloaded the movie , but why the video keep showing video processing error?? even i have used the way you teach in above also not working . May i know how to solve this problem ??


my movie link is .http://www.ifsp.tv


best regard,

Bryan

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Please forward video links with download error from this site to support@alohabrowser.com. Thank you.

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Hi Aloha team ,


Attached herewith the video link for your future action .


https://www.ifsp.tv/play?id=AIdxaWB6h1D

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hello aloha team when I tried to download video from this link

https://www.zee5.com/tvshows/details/jodha-akbar/0-6-447/episode-1/0-1-jodhaakbar-jodhaakbarseason1-episode_1465338501


downloads get completed. but the problem after downloading the video when it comes to processing it says download failed and even sometimes while downloading it says download failed inbetween only when downloading is running..

I request your team can you help or check this website on your browser.

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Hi,

Sure we can! ūüôā What OS and Aloha version do you have?

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hello aloha i checked on my email and tried again to downloading videos from zee5.com but the problem still persists. as i said that video is downloaded but when it comes to process it fails and says download fails.what to do help please?i am using latest version of aloha on android.

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Hello aloha by using vpn video downloaded and processing start but processing does not complete and app closes automatically i am using aliha on iphone 5 but version of aloha is latest i also enable debuge mode in setting and reset but my problem doesn't solve

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Video Processing error

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Please forward video links with such error to support@alohabrowser.com Thank you!

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This link is broken, please try another one.

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Hi Aloha team ,

Please do the following to recover downloads:

1. Go to iPhone Settings

2. Scroll down to find Aloha and tap it

3. Enable Debug switch

4. Go to Aloha app

5. Tap Reset in the top left corner

6. Tap Restore Downloads and confirm with 'Yes'

I have try the  way as mentioned in above  but still  not working as well.Do you have another way ??

https://www.ifsp.tv/play?id=AIdxaWB6h1D

The video lik as in above ya .

Best regard, 

Bryan 

016-9109221 

On Mon, Aug 23, 2021 at 5:15 PM Aloha Browser <support@alohabrowser.com> wrote:

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