Processing error
Downloading a video, then it went red "processing error" and reloaded the site, but now the folder I had all my videos in is gone and the info button still says I have several movies still (xx free space) and (xx downloaded)- as in shows the amount of space I have used is the same... but there is no folder anymore. Help.
Hi there,
Thank you for contacting Aloha support.
Please do the following to recover downloads:
1. Go to iPhone Settings
2. Scroll down to find Aloha and tap it
3. Enable Debug switch
4. Go to Aloha app
5. Tap Reset in the top left corner
6. Tap Restore Downloads and confirm with 'Yes'
Kind regards,
Aloha Team
Hi there,
Thank you for contacting Aloha support.
Please do the following to recover downloads:
1. Go to iPhone Settings
2. Scroll down to find Aloha and tap it
3. Enable Debug switch
4. Go to Aloha app
5. Tap Reset in the top left corner
6. Tap Restore Downloads and confirm with 'Yes'
Kind regards,
Aloha Team
hello aloha team when I tried to download video from this link
https://www.zee5.com/tvshows/details/jodha-akbar/0-6-447/episode-1/0-1-jodhaakbar-jodhaakbarseason1-episode_1465338501
downloads get completed. but the problem after downloading the video when it comes to processing it says download failed and even sometimes while downloading it says download failed inbetween only when downloading is running..
I request your team can you help or check this website on your browser.
hello aloha team when I tried to download video from this link
https://www.zee5.com/tvshows/details/jodha-akbar/0-6-447/episode-1/0-1-jodhaakbar-jodhaakbarseason1-episode_1465338501
downloads get completed. but the problem after downloading the video when it comes to processing it says download failed and even sometimes while downloading it says download failed inbetween only when downloading is running..
I request your team can you help or check this website on your browser.
hello aloha i checked on my email and tried again to downloading videos from zee5.com but the problem still persists. as i said that video is downloaded but when it comes to process it fails and says download fails.what to do help please?i am using latest version of aloha on android.
hello aloha i checked on my email and tried again to downloading videos from zee5.com but the problem still persists. as i said that video is downloaded but when it comes to process it fails and says download fails.what to do help please?i am using latest version of aloha on android.
Hello aloha by using vpn video downloaded and processing start but processing does not complete and app closes automatically i am using aliha on iphone 5 but version of aloha is latest i also enable debuge mode in setting and reset but my problem doesn't solve
Hello aloha by using vpn video downloaded and processing start but processing does not complete and app closes automatically i am using aliha on iphone 5 but version of aloha is latest i also enable debuge mode in setting and reset but my problem doesn't solve
Video Processing error
Video Processing error
Hi Aloha team ,
Please do the following to recover downloads:
1. Go to iPhone Settings
2. Scroll down to find Aloha and tap it
3. Enable Debug switch
4. Go to Aloha app
5. Tap Reset in the top left corner
6. Tap Restore Downloads and confirm with 'Yes'
I have try the way as mentioned in above but still not working as well.Do you have another way ??
https://www.ifsp.tv/play?id=AIdxaWB6h1D
The video lik as in above ya .
Best regard,
Bryan
016-9109221
On Mon, Aug 23, 2021 at 5:15 PM Aloha Browser <support@alohabrowser.com> wrote:
Hi Aloha team ,
Please do the following to recover downloads:
1. Go to iPhone Settings
2. Scroll down to find Aloha and tap it
3. Enable Debug switch
4. Go to Aloha app
5. Tap Reset in the top left corner
6. Tap Restore Downloads and confirm with 'Yes'
I have try the way as mentioned in above but still not working as well.Do you have another way ??
https://www.ifsp.tv/play?id=AIdxaWB6h1D
The video lik as in above ya .
Best regard,
Bryan
016-9109221
On Mon, Aug 23, 2021 at 5:15 PM Aloha Browser <support@alohabrowser.com> wrote:
Replies have been locked on this page!