Recovering accidentally deleted files

By Ashley 14 months ago
Answered

Hi, is that a way to recover accidentally deleted video files? I mistook the files as empty and accidentally deleted them.

Comments (1)

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Hi there,

Unfortunately, there is no way to recover deleted files.

Kind regards,

Aloha Team

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Is there no way possible to recover deleted files?!

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If you have a previous Aloha back up on iTunes or iCloud with all the files you have downloaded in Aloha, then it is possible to restore your data in Aloha. Firstly you have to reset your device to factory settings and set it up using back up with Aloha files. I hope it helps.

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Hello Dear Aloha team.on the 5 of January 2020.My Aloha Browser was crashed and my videos and important images was deleted (but i’am not deleted ) how can i restore my pics and videos .Please help me this pictures are very important for my job.

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Please go to Aloha Downloads Settings -> enable 'Files Access' switch -> exit settings and pull down Aloha downloads page to refresh. Your downloads should reappear right away!

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Thanks for replying but it’s don’t help me.My pics still not restored. What can I do for restore my Pics?Please help me this is very important for me.I want to backup my pics what can i do?

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The “file access” section was already open before my photos were deleted

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Please go to Files app on your device and enter Aloha folder. Can you access Aloha files?

Also, please go to Aloha downloads section, tap settings icon in the bottom left corner and check the storage under 'Aloha Files' - is there any files?

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Yes I have “Aloha” folder in my phone Files app.But i don’t found my deleted files in “Deleted Files” section.

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do you have any files at all in either aloha downloads section or files app?

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Yes.Please help me.

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What can i do?

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