Stopped working says download failed

By Paul Blackledge 8 months ago
In Progress

Hi can you help please , the programme seems to have stopped working. It instantly says “download failed” when I try to download any video, it was working ok last week and I haven’t updated my phone or Aloha . I am on iPhone and currently have iOS 12.1. I have tried downloading multiple files and from multiple sites that I have previously downloaded from however they all say the same thing. I have tried resetting my settings within Aloha but this hasn’t helped. Thanks in advance

Comments (3)

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Hello,


Thank you for your feedback. Please forward video links (URL) with download error and we will check them for you!

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Is there any response to this issue? I am having the same problem. I was using the download feature earlier today, and it was mostly fine (took longer than I anticipated), but now I cant get anything to download. It starts the download and almost immediately throws a "Download Error" banner, and all the info I can get is "Download failed."

The issue does not seem to be site specific.

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Hi, Joe

We will need a bit more detail from you:

-what aloha version do you have

-what OS version do you have

-please attach couple of video url's with download error

Thanks in advance!

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