Upvote 1

Paid for premium but no access

Answered Craig Case 2 days ago

Aloha took money from my account but its telling me, I don't have premium

Replies (3)

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Good day,

Thanks for your feedback. Can I see purchase invoice or receipt?


Regards,

Aloha Team

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I took a ss

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Thanks for the screenshot, I can see you have an active subscription on Google Play, you should be able to activate it in Aloha by tapping the restore purchase button in Aloha Settings - Premium.

Also, please make sure you are logged in with the correct email address to google play account and use Aloha browser app and not Aloha Beta browser app.

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