Upvote 1

I was displayed 7 days free trial and got charged for weekly subscription fraudulent transaction.

Completed Muhammad 25 hours ago

Charged for free trail need my refund, can’t trust the platform anymore

Replies (5)

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Good day,

Thanks for your feedback. May I see invoice or receipt for the purchase?


Regards,

Aloha Team

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I was never sent any. Below are the attachments of the exact same amount tha I was charged via Apple Pay.

I will share the statement too once it reflects there

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You can request your refund in here:

https://support.apple.com/en-us/HT204084

Take care,

Aloha Team

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That’s apple not Aloha what should I ask apple to refund me for?

The question is why was I charged during the free trial?

Charges are after the free trial period is over

Isn’t that why free trial means?

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All App Store subscription and payment operations are done by the app store support and not us. We do not have the tools or authority from Apple to do so. We also don't know why apple charged you for free trial. Usually, its because the free trial has been used already on the same device.

Regards,

Aloha Team

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