All App Store subscription and payment operations are done by the app store support and not us. We do not have the tools or authority from Apple to do so. We also don't know why apple charged you for free trial. Usually, its because the free trial has been used already on the same device.
Regards,
Aloha Team
All App Store subscription and payment operations are done by the app store support and not us. We do not have the tools or authority from Apple to do so. We also don't know why apple charged you for free trial. Usually, its because the free trial has been used already on the same device.
Regards,
Aloha Team
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Good day,
Thanks for your feedback. May I see invoice or receipt for the purchase?
Regards,
Aloha Team
Good day,
Thanks for your feedback. May I see invoice or receipt for the purchase?
Regards,
Aloha Team
I was never sent any. Below are the attachments of the exact same amount tha I was charged via Apple Pay.
I will share the statement too once it reflects there
I was never sent any. Below are the attachments of the exact same amount tha I was charged via Apple Pay.
I will share the statement too once it reflects there
You can request your refund in here:
https://support.apple.com/en-us/HT204084
Take care,
Aloha Team
You can request your refund in here:
https://support.apple.com/en-us/HT204084
Take care,
Aloha Team
That’s apple not Aloha what should I ask apple to refund me for?
The question is why was I charged during the free trial?
Charges are after the free trial period is over
Isn’t that why free trial means?
That’s apple not Aloha what should I ask apple to refund me for?
The question is why was I charged during the free trial?
Charges are after the free trial period is over
Isn’t that why free trial means?
All App Store subscription and payment operations are done by the app store support and not us. We do not have the tools or authority from Apple to do so. We also don't know why apple charged you for free trial. Usually, its because the free trial has been used already on the same device.
Regards,
Aloha Team
All App Store subscription and payment operations are done by the app store support and not us. We do not have the tools or authority from Apple to do so. We also don't know why apple charged you for free trial. Usually, its because the free trial has been used already on the same device.
Regards,
Aloha Team
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