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I am unable to connect to other countries vpn server except only fastest premium server Works on pc

Solved abhay kotal ● ago

Unable to connect other VPN servers I am premium user using windows laptop

Only fastest premium is working this is happening recently I also downgraded the aloha version still same issue. It just says connecting and never connects

In my phone it is working fine but laptop it is issue

Replies (5)

Aloha Support ●

Good day,

Thanks for your feedback. We are looking into it 🛠️

Regards,

Aloha Team

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abhay kotal ●

By when I can expect a fix?

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Aloha Support ●

We will get back to you once we have more information. Thank you for your patience.

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Aloha Support ●

Hi again,

Apologies for delay, we will need a report: On your PC open "C:\Users\%USER_NAME%\AppData\Local\Temp" (where %USER_NAME% - current user name) and send file "aloha_vpn.txt" to us.

Thanks,

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abhay kotal ●

This the File I found on my PC

Files:

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Aloha Support ●

Thanks for the log.

We are working on improving our VPN for the PC version. In the near future we will implement the connection protocol that we use in the mobile version. In the meantime please restart VPN service:

1. Type in windows search bar “Services”
2. Find “Aloha Mobile service” in services list
3. Click right mouse button on service and select “Restart” on context menu.

Kind regards,

Aloha Team

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abhay kotal ●

it doesn't work cant you do something to fix or help ?

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Aloha Support ●

Please restart Aloha and try again now. We updated VPN servers on our side!

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Jimmy Rich ●

Same issue on android phone

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Aloha Support ●

Please report all issues to support@alohabrowser.com. Thank you!

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