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I am unable to connect to other countries vpn server except only fastest premium server Works on pc

Solved abhay kotal 18 days ago

Unable to connect other VPN servers I am premium user using windows laptop


Only fastest premium is working this is happening recently I also downgraded the aloha version still same issue. It just says connecting and never connects


In my phone it is working fine but laptop it is issue

Replies (4)

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Good day,

Thanks for your feedback. We are looking into it 🛠️


Regards,

Aloha Team

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By when I can expect a fix?

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We will get back to you once we have more information. Thank you for your patience.

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Hi again,

Apologies for delay, we will need a report: On your PC open "C:\Users\%USER_NAME%\AppData\Local\Temp" (where %USER_NAME% - current user name) and send file "aloha_vpn.txt" to us.

Thanks,

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This the File I found on my PC

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Thanks for the log.

We are working on improving our VPN for the PC version. In the near future we will implement the connection protocol that we use in the mobile version. In the meantime please restart VPN service:

1. Type in windows search bar “Services”
2. Find “Aloha Mobile service” in services list
3. Click right mouse button on service and select “Restart” on context menu.

Kind regards,

Aloha Team

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it doesn't work cant you do something to fix or help ?

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Please restart Aloha and try again now. We updated VPN servers on our side!

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