Upvote 3

iOS says Aloha is using more storage than it actually is

In Progress Zed 15 days ago

Aloha says I’m using 56GB of storage where as iOS Storage says it’s using 66GB. I’ve cleared everything and emptied trash. How do I get my 10GB of storage back without deleting the app?

Searching some of the posts here seems to be a common issue?

Replies (2)

photo
2

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

photo
1

Sent. I had to upload the files to a file share due to file size preventing me from sending

photo
2

Thank you!

photo
2

Hi again,

Please do the following steps:

  1. Clear cache in Aloha Privacy settings
  2. Enable debug mode and then : Reset -> Clear Cache
  3. If these doesn't help, please send another Report.

Thank you,

photo
1

Unfortunately no change. Will resend report

photo
Leave a Comment
 
Attach a file