Не появилась премиум подписка после оплаты

Good day,

Thanks for your feedback.

Please do the following:

1. Restart your phone
2. Go to Google Play app -> Subscriptions and make sure that your subscription is listed there
3. Go to Aloha Browser and open premium purchase screen. This should trigger the re-evaluation of the current state.

Kind Regards,

Aloha Team

Join Aloha

Добрый день

Сделал поэтапно как вы и расписали (перезагрузил телефон, проверил наличие подписки в Google Play, открыл окно покупки премиум снова), к сожалению, не помогло, подписка все ещё не появилась

Говорится "Нет покупок для восстановления"

In this case please collect diagnostic logs by following these simple steps:


1. ENABLE EXTENDED LOGGING

Tap the link below to activate logging mode:
alohabrowser://enableextensivelogging

Then use the app as usual and try to reproduce the issue.


2. SEND THE LOGS

Once you've encountered the problem, tap this link:
alohabrowser://shareextensivelogs

This will prepare the log file and open a share dialog — simply reply to this email with the file attached.


NOTE: If the links above are not clickable in your email app, copy the link and paste it into the address bar in Aloha Browser.


YOUR PRIVACY MATTERS

• Your data is encrypted end-to-end during transfer
• Logs are used solely to diagnose and fix your issue
• We never share your data with third parties
• All logs are deleted as soon as the issue is resolved

Thanks,

Уточните, пожалуйста, чтобы поймать ошибку, подразумевается что мне нужно покупать премиум ещё раз?

Done. Please check