Deleted App
Hello Aloha Support,
I urgently need help recovering my downloads. I accidentally deleted the Aloha Browser app from my iPhone. Before deleting it, I had iCloud sync enabled, so I expected my files to be restored after reinstalling the app and logging back into the same account.
However, after reinstalling Aloha and signing back in, all my downloads are missing. I also checked the Files app on iOS, and the Aloha folder is now empty.
These downloads are extremely important to me, and I’m hoping there is still a way to recover them. Could you please check if:
- my files may still exist in iCloud or on your servers,
- there is a hidden backup/cache I can restore from,
- or if there is any recovery process available for deleted app data?
I would really appreciate any help or guidance you can provide. Thank you.
I do have iCloud sync/backups enabled. In my iOS Settings > iCloud > Manage Storage > Backups, I can see that the Aloha app still has 6.53 GB of backup data, and the last backup date is 5/15/2026.
However, after reinstalling the app, nothing appears in my Downloads folder inside Aloha.
My question is: if I tap “Back Up Now” on my iPhone, could that restore the missing downloads, or would it overwrite the older backup that might still contain my files? Is there any way to recover or restore the old Aloha app data/downloads from the existing backup?
I do have iCloud sync/backups enabled. In my iOS Settings > iCloud > Manage Storage > Backups, I can see that the Aloha app still has 6.53 GB of backup data, and the last backup date is 5/15/2026.
However, after reinstalling the app, nothing appears in my Downloads folder inside Aloha.
My question is: if I tap “Back Up Now” on my iPhone, could that restore the missing downloads, or would it overwrite the older backup that might still contain my files? Is there any way to recover or restore the old Aloha app data/downloads from the existing backup?
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